Returns & Exchanges

At Moon Nude, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all eligible items. Please ensure products are returned in their original condition, unworn and with tags attached, to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in the original packaging and include the printed return authorization slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.